Agents

Infinite possibilities with 1,000+ integrated tools and applications.

Agents

Automated workflows typically consist of multiple agents – some generic, some more specialised – that interact intelligently with each other.

AI agents are software components that act on behalf of users to perform tasks, enabling automation and complex workflows. They leverage advances in natural language processing (NLP) to enhance productivity and efficiency across various organisational processes.

AI agents can automate complex tasks that typically require human intervention
They can be organised by capability, role, skill, and desired outcomes
Examples include individual augmentation agents (eg. Microsoft 365 Copilot), workflow automation platforms, and AI-native enterprises
AI agents can operate autonomously, plan tasks, and improve outputs iteratively based on user feedback. Some workflows inherently and naturally improve over time (using memory attached to certain nodes)

Channels

Agents can instrument one or multiple channels.

Channels include email, web, Slack and WhatsApp. As well as LinkedIn, Facebook, X and Instagram.

Application Integration

As well as automating workflows across multiple channels AgentAntics integrate with 1,000+ applications across every application category imaginable. From identity stores, to databases and data storage apps, to communications and social media, to finance and accounting apps, to cyber security platforms (inc. SIEM, SOAR and endpoint protection products), to sales and marketing applications (inc. CRM apps) and development tools.

Any application with an API can be integrated into an AgentAntics automated workflow using custom code, typically written in Python. Data extracted from an application can be transformed and loaded into virtually any SQL database. Extract, Transform, Load (ETL). Or ELT.

That dataset is then available to other processes, workflows and teams, increasing value further. We call this the snowball effect. And we look to maximise it in every engagement we undertake.

A generic webhooks agent provides access to and support for more than 1,000 additional applications.

AgentAntics Popular Agents

All this enables AgentAntics specialists to create complex, automated agentic AI workflows that deliver material, measurable improvements in efficiency and productivity or team capacity without adding headcount.

Customer Service & Support

Take support team performance to another level . Eiminate repetitive support requests/tickets.

Integrated with Help Desk systems
Automated ticket creation and response
KB article and product documentation integration
Intelligent escalation to human specialists

Automation Level : HIGH

Sales Outreach & Lead Gen

Suspect identification, early stage prospect automation, nurture campaigns to convert leads.

Smart suspect identification and acquisition
Fully automated nurture campaigns
Highly personalised multi-channel communications
Automated meeting scheduling through calendar integration

Automation Level : MEDIUM

Live Customer Engagement

Proactively engage with customers and partners 24/7 across a single or multiple channels.

Automated outreach integrated into marketing campaigns
Highly personalised multi-channel communications
Newsletters and product updates
Tied to customer activity, topic interest and purchase history

Automation Level : MEDIUM

Analytics & Reporting

Delivers analytics and advanced reporting across multiple sources, optionally creating new data repositories.

Integrates with 1,000+ apps and all leading databases from SQLite up
API support adds 1,000s more options
Optional ETL or ELT depending on specific use case(s)
Automate manual reporting tasks

Automation Level : HIGH

Enhanced Cyber Security

Enhanced cyber security alerting and automated response, without the need for additional expensive point products.

Augment alerts with threat intelligence and data from other information feeds
Present recommended next steps to analysts based on previous incidents
Automate responses for low-level repetitive events

Automation Level : HIGH

Talent Acquisition & Recruitment

Remove the significant error-prone manual burden inherent in the talent acquistion and later stages of recruitment.

Initial CV/resume analysis, summarisation and scoring
Provides qualification scoring against one or more job descriptions
Shortlist top talent automatically and rejects mismatches transparently

Automation Level : HIGH

The possibilities with agentic AI automated workflows are infinite, limited only by our collective imagination.

If there’s a manual process in place already, we’ll automate it. If there’s a process that’s aspirational and not currently implemented. Share it. We might just surprise you.