Agents

Agents

Infinite possibilities with 1,000+ integrated tools and applications.  

Agents

Automated workflows typically consist of multiple agents – some generic, some more specialised – that interact intelligently with each other.

AI agents are software components that act on behalf of users to perform tasks, enabling automation and complex workflows. ​ They leverage advances in natural language processing (NLP) to enhance productivity and efficiency across various organisational processes. ​

  • AI agents can automate complex tasks that typically require human intervention
  • They can be organised by capability, role, skill, and desired outcomes
  • Examples include individual augmentation agents (eg. Microsoft 365 Copilot), workflow automation platforms, and AI-native enterprises ​
  • AI agents can operate autonomously, plan tasks, and improve outputs iteratively based on user feedback. ​Some workflows inherently and naturally improve over time

Channels

Agents can instrument one or multiple channels.

Channels include email, web, webhooks, Slack and WhatsApp. As well as LinkedIn, Facebook, X and Instagram.

Application Integration

As well as automating workflows across multiple channels AgentAntics integrate with 1,000+ applications across every application category imaginable.

From identity stores, to databases and data storage apps, to communications and social media, to finance and accounting apps, to cyber security platforms (inc. SIEM, SOAR and endpoint protection products), to sales and marketing applications (inc. CRM apps) and development tools.

Any application with an API can be integrated into an AgentAntics automated workflow using custom code, typically written in Python. Data extracted from an application can be transformed and loaded into virtually any SQL database. Extract, Transform, Load (ETL).

That dataset is then available to other processes, workflows and teams, increasing value further. We call this the snowball effect. And we look to maximise it in every engagement we take on.

A generic webhooks agent provides access to and support for more than 1,000 additional applications.

AgentAntics Popular Agents

All this enables AgentAntics specialists to create complex, automated agentic-AI workflows that deliver material improvements in efficiency and productivity.

Customer Service & Support

Take support team performance to another level altogether and eliminate repetitive support requests/tickets.

  • Integrates with all major Help Desk systems
  • Automated ticket creation and response 24/7
  • Intelligent escalation to human support specialists

Automation Level : HIGH

Sales Outreach & Lead Gen

Suspect identification, early stage prospect automation, nurture campaigns to convert leads.

  • Smart suspect/prospect identification and acquisition
  • Highly personalised multi-channel communications
  • Automated meeting scheduling through calendar integration

Automation Level : MEDIUM

Live Customer Engagement

Proactively engage with customers and partners across a single or multiple channels.

  • Automated outreach integrated into marketing campaigns
  • Personalised multi-channel communications
  • Tied to customer activity and topic interest

Automation Level : MEDIUM

Analytics and Reporting

Delivers analytics and advanced reporting across multiple sources, optionally creating new data repositories.

  • Integrates with 1,000+ apps and all leading databases from SQLite up
  • Optional ETL or ELT depending on use case(s)
  • Automate repetitive manual report creation tasks (e.g KPI/OKR reports)

Automation Level : HIGH

Enhanced Cyber Security

Enhanced cyber security alerting and automated response, without the need for additional expensive point products.

  • Augment alerts with threat intelligence and data from other information feeds
  • Present recommended next steps to analysts based on previous incidents
  • Automate responses for low-level repetitive security events

Automation Level : MEDIUM / HIGH

Talent Acquisition & Recruitment

Remove the significant manual burden inherent in the talent acquistion and later stages of recruitment.

  • Initial CV/resume analysis, summarisation and scoring
  • Provides qualification scoring against one or more job descriptions
  • Shortlist top talent automatically and rejects mismatches transparently

Automation Level : HIGH

The possibilities with agentic AI automated workflows are infinite.

If there’s a manual process in place already, we’ll automate it. If there’s a process that’s aspirational and not currently implemented. Share it. We might just surprise you.